SUPPORT

Support for your Whisper system.

Technicians available 7 days a week, 9:00–19:00 CET, in 17 countries. Search the answers below or contact the right team directly.

Technical assistance

Phone

+39 342 8948 675
Email
technical.assistance@whisper-system.com
7 days a week, 9:00–19:00 CET

Logistics and delivery

Phone

+39 334 6649 933
Email
logistics@whisper-system.com
7 days a week, 9:00–19:00 CET

Rental bookings

Phone

+39 347 6675 538
7 days a week, 9:00–19:00 CET

RESOURCES

Manuals and download

Whisper X quick start Whisper Y quick start Transmitter manual Whisper T set-up guide WS2 manual Charging case guide Declarations of conformity

FAQ

Frequently asked questions

The questions our desks hear most often. Items marked “confirm” need checking with the team.

RENTAL

How do I use a rented radio guide system?
Where do I collect my rental kit?
How do I track my delivery?
How do I return the kit?

DEVICES

How long does the battery last?
The receiver can’t hear the guide. What should I check?
How do guests recognise Whisper staff?

DURING A TOUR

Who do I call in an emergency during a tour?

SUPPORT REQUEST

Open a support request

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